https://community.three.co.uk/t5/Account-and-services/Upgrading/m-p/41726#M10029 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/28667">@Afreem</a>&nbsp;</P> <P>Welcome the Three Community.&nbsp;</P> <P>That's a pain. Can you tell us a bit more about what's happening? Are you getting an error message? Is this happening at checkout?&nbsp;</P> <P>Please let us know and we'll be happy to help further.</P> <P>Jade</P> Tue, 03 Dec 2024 11:40:40 GMT JadeF 2024-12-03T11:40:40Z https://community.three.co.uk/t5/Account-and-services/Upgrading/m-p/41690#M10013 <P>Anyone having trouble upgrading? I've tried so many times and waiting the 72hrs after ringing about the problem. Still can not get the system to take the 4.99 delivery fee. Can't collect from store because they only take photo ID which I do not have. Been with three for about 20yrs and never had this trouble with any of my multiple contracts.</P> Mon, 02 Dec 2024 13:30:38 GMT https://community.three.co.uk/t5/Account-and-services/Upgrading/m-p/41690#M10013 Afreem 2024-12-02T13:30:38Z https://community.three.co.uk/t5/Account-and-services/Upgrading/m-p/41726#M10029 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/28667">@Afreem</a>&nbsp;</P> <P>Welcome the Three Community.&nbsp;</P> <P>That's a pain. Can you tell us a bit more about what's happening? Are you getting an error message? Is this happening at checkout?&nbsp;</P> <P>Please let us know and we'll be happy to help further.</P> <P>Jade</P> Tue, 03 Dec 2024 11:40:40 GMT https://community.three.co.uk/t5/Account-and-services/Upgrading/m-p/41726#M10029 JadeF 2024-12-03T11:40:40Z