topic Re: 'One month unlimited data boost' in Account and services

'One month unlimited data boost'

sparrow — Wed, 01 Jan 2025 11:37:16 GMT

How long does it take for the 'one month unlimited data boost' to become active? I've paid the money and yet my account hasn't been updated and my phones still not working.

Any help would be greatly appreciated!

Re: 'One month unlimited data boost'

sparrow — Wed, 01 Jan 2025 12:01:16 GMT

Don't worry - all sorted now!

Re: 'One month unlimited data boost'

JonathanB — Thu, 02 Jan 2025 15:25:00 GMT

Hi @sparrow,

Glad to hear this was sorted out shortly after you posted. Generally add ons should activate very shortly after they are purchased, but there can sometimes be short delays depending on a number of factors. Did you have to do anything else to solve this, or did it activate by itself?

Thanks,
Jonathan