https://community.three.co.uk/t5/Account-and-services/%C4%B0mpotant/m-p/42951#M10376 <P>Hi, Mazi.&nbsp;</P> <P>It's disappointing to hear you're having issues getting through to the team. As this is a Community comprised of Three users, you won't be able to speak to a member of the team about your account here. But there may be advice here from others that you may find useful.&nbsp;</P> <P>As for getting in touch with the support team directly, I'm unsure what's happened to prevent you from doing so. As far as I know the livechat and phone lines have been up and running as expected in recent days/weeks. Is there something specific that's happening when you try to reach the team?&nbsp;</P> <P>Pete.&nbsp;</P> Sun, 05 Jan 2025 09:28:42 GMT PeteG 2025-01-05T09:28:42Z https://community.three.co.uk/t5/Account-and-services/%C4%B0mpotant/m-p/42925#M10368 <P>I have been your customer for 5 years. Why is it so hard to reach customer service? Why don't you make these services easier for your customers? Live chat doesn't work. I have tried many ways to contact you and I am very dissatisfied. Will it continue like this? Please, I kindly ask you to see this comment and contact me. Thank you.</P> Sat, 04 Jan 2025 01:53:11 GMT https://community.three.co.uk/t5/Account-and-services/%C4%B0mpotant/m-p/42925#M10368 Mazi 2025-01-04T01:53:11Z https://community.three.co.uk/t5/Account-and-services/%C4%B0mpotant/m-p/42951#M10376 <P>Hi, Mazi.&nbsp;</P> <P>It's disappointing to hear you're having issues getting through to the team. As this is a Community comprised of Three users, you won't be able to speak to a member of the team about your account here. But there may be advice here from others that you may find useful.&nbsp;</P> <P>As for getting in touch with the support team directly, I'm unsure what's happened to prevent you from doing so. As far as I know the livechat and phone lines have been up and running as expected in recent days/weeks. Is there something specific that's happening when you try to reach the team?&nbsp;</P> <P>Pete.&nbsp;</P> Sun, 05 Jan 2025 09:28:42 GMT https://community.three.co.uk/t5/Account-and-services/%C4%B0mpotant/m-p/42951#M10376 PeteG 2025-01-05T09:28:42Z