topic Phone call in Account and services

Phone call

Bhavesh — Tue, 07 Jan 2025 21:53:05 GMT

I purchased contract sim on 29 December 2024 its started working on 2 jan 2025. After that on the date of 4 jan 2025 i facing issue with the receiving and making phone calls . Im not able to receive phone calls and even not making phone calls . Please figure it out because of its a serious issue which is happening with me.

Thank you.

Re: Phone call

Tkay — Tue, 07 Jan 2025 22:33:09 GMT

I have tried everything to fix this same issue but nothing worked, you'll be better off just switching to a different provider.

Re: Phone call

jr0 — Wed, 08 Jan 2025 10:47:37 GMT

Assuming you are moving to Three network, and therefore could be you are having problems with porting your number?

Re: Phone call

Maxine — Wed, 08 Jan 2025 11:30:28 GMT

Hey @Bhavesh, @Tkay,

Sorry to hear you're having issues with your incoming and outgoing calls.

You can take a peek at our 3G switch off thread here;

This has a lot of switch off options and can help. Let us know if you've tried this and if you're still having issues with this.

Maxine