https://community.three.co.uk/t5/Account-and-services/Upgrade-to-Sim-Only/m-p/43257#M10461 <P>Hello, TinosD.</P> <P>Welcome to the Three Community.&nbsp;</P> <P>When changing the plan of an existing contract, a new SIM is not provided as it isn't needed. You can continue to use the old one and the plan will change to the new agreed rate.&nbsp;</P> <P>Pete.</P> Sun, 12 Jan 2025 09:11:47 GMT PeteG 2025-01-12T09:11:47Z https://community.three.co.uk/t5/Account-and-services/Upgrade-to-Sim-Only/m-p/43240#M10452 <P>I wanted to keep my current device which I had on a pay monthly deal at £62 a month. As I wanted to keep my current device I opted for a sim only pay monthly deal when I upgraded. This was on 17/12/2024. Since then I’ve not received a new sim or anything. Am I right to assume as I am already with three they will just switch my billing to the new sim only amount of £30 a month and I keep my current sim or has my new sim gone missing in the post or something?</P><P>the lack of information or guidance when you chose to switch to pay monthly sim only is crazy!</P> Sat, 11 Jan 2025 10:29:14 GMT https://community.three.co.uk/t5/Account-and-services/Upgrade-to-Sim-Only/m-p/43240#M10452 TinosD 2025-01-11T10:29:14Z https://community.three.co.uk/t5/Account-and-services/Upgrade-to-Sim-Only/m-p/43257#M10461 <P>Hello, TinosD.</P> <P>Welcome to the Three Community.&nbsp;</P> <P>When changing the plan of an existing contract, a new SIM is not provided as it isn't needed. You can continue to use the old one and the plan will change to the new agreed rate.&nbsp;</P> <P>Pete.</P> Sun, 12 Jan 2025 09:11:47 GMT https://community.three.co.uk/t5/Account-and-services/Upgrade-to-Sim-Only/m-p/43257#M10461 PeteG 2025-01-12T09:11:47Z