https://community.three.co.uk/t5/Account-and-services/Can-t-cancel-existing-add-on/m-p/43442#M10529 <P>Hey,</P> <P>Welcome to the Three Community!</P> <P>It seems like this order may be stuck, which means we'll have to manually remove it from the system for you to be able to get a new order placed for an Add-On. Please get in touch with our <A href="https://bit.ly/2PmAIzQ" target="_self">Customer Service Team</A> who'll be able to get this sorted for you.</P> <P>Maxine</P> Thu, 16 Jan 2025 12:06:20 GMT Maxine 2025-01-16T12:06:20Z https://community.three.co.uk/t5/Account-and-services/Can-t-cancel-existing-add-on/m-p/43415#M10523 <P>I can’t purchase add on because I keep getting “you already have an active add on”</P><P>there is no place in the app to cancel it, what kind of app is this?</P> Wed, 15 Jan 2025 22:26:03 GMT https://community.three.co.uk/t5/Account-and-services/Can-t-cancel-existing-add-on/m-p/43415#M10523 laman 2025-01-15T22:26:03Z https://community.three.co.uk/t5/Account-and-services/Can-t-cancel-existing-add-on/m-p/43442#M10529 <P>Hey,</P> <P>Welcome to the Three Community!</P> <P>It seems like this order may be stuck, which means we'll have to manually remove it from the system for you to be able to get a new order placed for an Add-On. Please get in touch with our <A href="https://bit.ly/2PmAIzQ" target="_self">Customer Service Team</A> who'll be able to get this sorted for you.</P> <P>Maxine</P> Thu, 16 Jan 2025 12:06:20 GMT https://community.three.co.uk/t5/Account-and-services/Can-t-cancel-existing-add-on/m-p/43442#M10529 Maxine 2025-01-16T12:06:20Z