https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44773#M10681 <P>Hi <a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/31683">@Ness</a></P><P>please contact Three support, either by phone or chat. You posted on users community, I'm affraid no one here can help you with this kind of topic</P> Mon, 27 Jan 2025 12:22:25 GMT jr0 2025-01-27T12:22:25Z https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44769#M10680 <P>I down graded from monthly contract to sim only. Your still billing on on the old contract,&nbsp; please advise&nbsp;</P> Mon, 27 Jan 2025 11:56:40 GMT https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44769#M10680 Ness 2025-01-27T11:56:40Z https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44773#M10681 <P>Hi <a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/31683">@Ness</a></P><P>please contact Three support, either by phone or chat. You posted on users community, I'm affraid no one here can help you with this kind of topic</P> Mon, 27 Jan 2025 12:22:25 GMT https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44773#M10681 jr0 2025-01-27T12:22:25Z https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44815#M10688 <P>Hey Ness,</P> <P><a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/26196">@jr0</a>&nbsp;is correct, you'd have to speak with our <A href="https://bit.ly/2PmAIzQ" target="_self">Customer Service Team</A> to look into this as we can't access customers accounts from Community due to security reasons. The team will be able to check why these extra charges have occurred and look at rectifying your bill.</P> <P>Maxine</P> Tue, 28 Jan 2025 10:46:47 GMT https://community.three.co.uk/t5/Account-and-services/Billing/m-p/44815#M10688 Maxine 2025-01-28T10:46:47Z