topic Re: Can i change my e-mail? in Account and services

Can i change my e-mail?

Gabriela — Mon, 28 Nov 2022 09:15:43 GMT

Hello! I made a mistake with email address when creating account, can I change it? My email that is **********@gmail.com Have a nice day!!

Re: Can i change my e-mail?

Geluk — Mon, 28 Nov 2022 08:29:01 GMT

Never post your e mail address in a public forum; use CHAT instead.

Re: Can i change my e-mail?

sc1999 — Mon, 28 Nov 2022 08:51:20 GMT

Hi, you can change it via the 3 app . Log in and click on the icon top right, click on your email/phone number and there is a tiny "edit" under your email address. Click on edit and make the changes.

Go to Log in to My3 (three.co.uk) and login. Click on My Account and change your email is in the third column.

Re: Can i change my e-mail?

JonathanB — Mon, 28 Nov 2022 13:08:57 GMT

Hi @Gabriela,

Welcome to the Three Community.

Did you mean your community account, or your Three account? If it's your community account you're referring to, click on your avatar in the top right of any community page, then "settings". There's a tab to update your email on that page.

Thanks,
JonathanB

Re: Can i change my e-mail?

Krishna — Sat, 21 Jan 2023 00:17:39 GMT

I change my email

Re: Can i change my e-mail?

EmilianAndrei — Mon, 20 Feb 2023 10:02:03 GMT

I forgot the password and the email address how I can login again in my 3 app?

Re: Can i change my e-mail?

sc1999 — Mon, 20 Feb 2023 10:28:18 GMT

With difficulty. Call 333 and they may be able to reset your details.

Re: Can i change my e-mail?

Marcos — Mon, 27 Mar 2023 22:23:09 GMT

The same problem I made a mistake how can I change my email add

Re: Can i change my e-mail?

JonathanB — Tue, 28 Mar 2023 10:09:15 GMT

Hi @Marcos,

If it's your community account email you need to update, click on your avatar image in the top right of any community page, then "Settings", there's a tab for email on that page.

If your Three account email is incorrect, and you're unable to access My3 to correct this as a result, then it's best to contact customer services.

Hope this helps, let me know if you're still running into issues with this.

Thanks,
JonathanB

Re: Can i change my e-mail?

Edgar — Sun, 05 Nov 2023 10:48:10 GMT

Heloo! Change email

Re: Can i change my e-mail?

sc1999 — Sun, 05 Nov 2023 10:58:44 GMT

If your Three account email is incorrect, and you're unable to access My3 to correct this as a result, then it's best to contact customer services.