topic Re: Final bill in Account and services

Final bill

Robti — Mon, 03 Feb 2025 12:11:42 GMT

Hi just left my three monthly contract this morning with no early termination fee because of network problems so can anyone say when my final bill will be, on my next billing date or do they generate a bill within certain time frame ?

Thanks

Re: Final bill

Maxine — Tue, 04 Feb 2025 16:01:07 GMT

Hey Robti,

Your final bill will be generated on your normal bill cycle date. Once this is generated, you'll receive your final bill.

Maxine

Re: Final bill

Robti — Wed, 19 Feb 2025 11:02:51 GMT

Airtime has been cleared but still have device left to pay does this get paid in full on next direct debit date or spread over the coming months till the original contract end date

Re: Final bill

JonathanB — Thu, 20 Feb 2025 11:23:49 GMT

Hi @Robti,

In general if this is a device finance agreement, you would continue to pay the device agreement according to the original schedule. The team can help you request to settle in full, but there's no issue with continuing the original monthly payments if this is your preference.

Thanks,
Jonathan