topic Re: How can I fully cancel my contract with Three Mobile? in Account and services

How can I fully cancel my contract with Three Mobile?

dadiomouse — Fri, 05 Jul 2024 03:06:40 GMT

I haven't been in the country (UK) for 6 years.

I haven't used this Three Mobile sim card for 6 years.

I have been paying a monthly amount of around 20 pounds for the last 6 years.

*How* can I fully cancel this service and *end* getting billed / direct debits?

PAC / STAC things apparently only work IF I transfer to another provider - which I do not (and cannot, I'm not in UK!) want to do. If I haven't transfered to a new provider within 30 days... my service with still Three continues!

Please, please, please, *how* can I simply *cancel* this service?

Re: How can I fully cancel my contract with Three Mobile?

Officina-red — Fri, 05 Jul 2024 08:20:24 GMT

You will have to contact Three https://www.three.co.uk/support/contact-us you could try a live chat, if that doesn’t work call Three, or if you have a friend or relative in the UK that could use a Stac code for you, might be worth trying.

Re: How can I fully cancel my contract with Three Mobile?

MZone — Fri, 05 Jul 2024 18:19:08 GMT

Contact customer services here and give your 30 days notice to cancel.

Re: How can I fully cancel my contract with Three Mobile?

shuyaibur — Thu, 20 Feb 2025 14:13:17 GMT

i want cancel my direct dabet

Re: How can I fully cancel my contract with Three Mobile?

Maxine — Fri, 21 Feb 2025 13:32:09 GMT

Hey @shuyaibur

Welcome to the Three Community!

You can cancel your Direct Debit with us via live chat, call or cancel this via your bank. Please note, if you're cancelling your Direct Debit and still have an active account, this will add a charge of £5 to your monthly bill.

Maxine