topic Re: PayCrs in Account and services

PayCrs

Masi — Tue, 25 Feb 2025 14:46:42 GMT

Hi I have problems about Crs massages which asking me about payment. I have paid all my bills I don’t know why I am receiving these massages. There is reference starting with 3A.
what shall I do?
please help me.
thanks

Re: PayCrs

Paddiewack — Tue, 25 Feb 2025 18:32:52 GMT

I’m assuming you’re referring to a debt agency. In my opinion you should contact Three customer service and find the exact state of your payments. Ask them if they’ve referred your account to a debt agency. If they say categorically no and all is good then it’s a scam and should be reported as such. If customer service HAVE referred your account you can at least discuss things with them. Don’t sit on things;act now.

Re: PayCrs

Maxine — Wed, 26 Feb 2025 12:18:07 GMT

Hey Masi,

We understand this can be concerning, and @Paddiewack is correct. You'd need to get in touch with our Customer Service Team to look into your billing and check where these charges are coming from.

Maxine