https://community.three.co.uk/t5/Account-and-services/Karen/m-p/46591#M11267 <P>Hey Hanburys2012,</P> <P>Welcome to the Three Community!</P> <P>That's quite strange. When speaking with the team, what had they advised?</P> <P>Also, does this still happen when you log into the account via the website?</P> <P>Maxine</P> Thu, 06 Mar 2025 10:52:54 GMT Maxine 2025-03-06T10:52:54Z https://community.three.co.uk/t5/Account-and-services/Karen/m-p/46518#M11249 <P>I've been with 3 for about 8/10 years.and always seem to have some kind of problem. Since I had to do an update for the 3 app, I can log into my account but I've limited access it says sorry only the account holder can access this information!!! Well that is me and as been me since I joined 3 years and years ago?please help as it's doin my head in.ive spoken on the phone with 3 and still can't get it sorted?</P> Wed, 05 Mar 2025 11:59:54 GMT https://community.three.co.uk/t5/Account-and-services/Karen/m-p/46518#M11249 Hanburys2012 2025-03-05T11:59:54Z https://community.three.co.uk/t5/Account-and-services/Karen/m-p/46591#M11267 <P>Hey Hanburys2012,</P> <P>Welcome to the Three Community!</P> <P>That's quite strange. When speaking with the team, what had they advised?</P> <P>Also, does this still happen when you log into the account via the website?</P> <P>Maxine</P> Thu, 06 Mar 2025 10:52:54 GMT https://community.three.co.uk/t5/Account-and-services/Karen/m-p/46591#M11267 Maxine 2025-03-06T10:52:54Z