topic Re: Cafe Nero Matcha in Account and services

Cafe Nero Matcha

aishabegum10 — Thu, 17 Apr 2025 09:59:59 GMT

Cafe nero recently introduced matcha. Does anyone know if the three discount applies to matchas?

Re: Cafe Nero Matcha

JonathanB — Thu, 17 Apr 2025 10:23:19 GMT

I've had a look at the offer on Three+ and it doesn't specifically mention matcha, but does say that it covers any size of barista made drink, and does mention tea within the examples given on the description. I think this question is best answered by Nero directly as it concerns their products. Their contact form can be used for queries, and I'm sure they should be able to clarify this for you.

Thanks,
Jonathan

Re: Cafe Nero Matcha

Remi — Fri, 18 Apr 2025 16:49:21 GMT

It works! Just got mine

Re: Cafe Nero Matcha

aishabegum10 — Mon, 21 Apr 2025 11:37:30 GMT

Hi seem to have another big issue. So my codes didn't work even though I haven't used it yet. It states already redeemed when I never did. So then I deactivated my account hoping to re register. Now it does not let me re register. It always keep saying "sorry something went wrong".

Re: Cafe Nero Matcha

JonathanB — Thu, 24 Apr 2025 15:36:34 GMT

Hi @aishabegum10,

I'm sorry to hear this has happened, are you still having the same issue if you try logging in or re-registering for Three+?

Thanks,
Jonathan

Re: Cafe Nero Matcha

amitchell — Sat, 08 Nov 2025 15:54:19 GMT

Hi Jonathan, this is still an issue with the Caffè Nero codes, with many users on here saying that the codes are said to be not valid when they come to be scanned at the till.

I have commented on a few threads about it but it looks like this is the only one with a reply! Can you please look into this? Basically that the code that has been downloaded is said to be “invalid” when it comes to be used at the end of the week.

Thanks