https://community.three.co.uk/t5/Account-and-services/Data-pack/m-p/48877#M11911 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/34313">@Jade1975</a>,</P> <P>Sorry to hear you're having trouble with your Data Packs.</P> <P>How are you accessing your account to convert the credit to an Add On? E.g. is this on the Three App, on our website using a browser, or are you calling 444? What error message do you see, or what happens when this fails?</P> <P>Thanks,<BR />Jonathan</P> Tue, 22 Apr 2025 12:18:53 GMT JonathanB 2025-04-22T12:18:53Z https://community.three.co.uk/t5/Account-and-services/Data-pack/m-p/48769#M11875 <P>Does anyone have the same problem buying a data pack after you top up with a voucher have to try multiple times to buy the pack to work&nbsp;</P> Fri, 18 Apr 2025 13:49:53 GMT https://community.three.co.uk/t5/Account-and-services/Data-pack/m-p/48769#M11875 Jade1975 2025-04-18T13:49:53Z https://community.three.co.uk/t5/Account-and-services/Data-pack/m-p/48877#M11911 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/34313">@Jade1975</a>,</P> <P>Sorry to hear you're having trouble with your Data Packs.</P> <P>How are you accessing your account to convert the credit to an Add On? E.g. is this on the Three App, on our website using a browser, or are you calling 444? What error message do you see, or what happens when this fails?</P> <P>Thanks,<BR />Jonathan</P> Tue, 22 Apr 2025 12:18:53 GMT https://community.three.co.uk/t5/Account-and-services/Data-pack/m-p/48877#M11911 JonathanB 2025-04-22T12:18:53Z