topic Phone bill in Account and services

Phone bill

Heth0012 — Mon, 09 Jun 2025 14:31:48 GMT

I’ve paid 60 today will my phone get switched back on

Re: Phone bill

Paddiewack — Mon, 09 Jun 2025 15:37:20 GMT

I’m sorry but this isn’t customer service and we have no access to your account. Call 333 or 03333381001 from another phone to ask them the question.

Re: Phone bill

Maxine — Tue, 10 Jun 2025 10:32:29 GMT

Hey Heth,

Welcome to the Three Community!

Just as @Paddiewack mentioned, we're unable to check customers accounts from here due to security reasons. If you've paid your overdue balance, it can take around 24 hours for services to come back. You can reset your phone to help with the activation.

If you're still not getting your services after trying this please reach out to our Customer Support Team who'll be able to look at getting your account reactivated.

Maxine