https://community.three.co.uk/t5/Account-and-services/Trade-in/m-p/51612#M12503 <P>Good luck, they closed my complaint without even responding.&nbsp;</P> Thu, 12 Jun 2025 22:56:20 GMT Hudash 2025-06-12T22:56:20Z https://community.three.co.uk/t5/Account-and-services/Trade-in/m-p/51592#M12500 <P>3 has had my trade in phone for over 3 weeks now and told me that I would get my refund to my account within 5 days........this was 12 days ago and only just been told after 4 chats online that it went into my 3 account today and would take another 7 days to be transferred to my bank. Nobody told me this???? All lies and they had the cheek after hours of my life spent chatting to offer me £5 compensation (after many times asking). Absolute disgrace and lack of customer care. This feels like theft as 3 have had my old phone (my property still) for 3 weeks without payment??&nbsp;</P><P>Now I'm awaiting the complaints team to call but I doubt that will happen as I've asked for this on every chat and been promised I would get a call.....surprise surprise it never happened.&nbsp;</P> Thu, 12 Jun 2025 18:54:08 GMT https://community.three.co.uk/t5/Account-and-services/Trade-in/m-p/51592#M12500 TonyTarmac 2025-06-12T18:54:08Z https://community.three.co.uk/t5/Account-and-services/Trade-in/m-p/51612#M12503 <P>Good luck, they closed my complaint without even responding.&nbsp;</P> Thu, 12 Jun 2025 22:56:20 GMT https://community.three.co.uk/t5/Account-and-services/Trade-in/m-p/51612#M12503 Hudash 2025-06-12T22:56:20Z