topic Re: Paramount membership in Account and services

Paramount membership

Fee3 — Tue, 17 Jun 2025 23:03:20 GMT

How do I start my free paramount subscription

Re: Paramount membership

Maxine — Wed, 18 Jun 2025 09:44:46 GMT

Hey Fee3,

Welcome to the Three Community!

When you opt in for the Paramount+ subscription we send you an activation link to redeem the subscription, you have to use the activation link to get things started up.

If you have a Paramount+ subscription already, this needs to be cancelled before you activate this.

Maxine

Re: Paramount membership

caz42 — Sat, 06 Sep 2025 15:44:45 GMT

I did have a old paramount+ subscription which I asked to be cancelled (live chat) last month, got a new contract with a 2 year Paramount+ which was cancelled instead last Sunday. (I've filled out a complaints form)

Re: Paramount membership

MichaelP — Mon, 08 Sep 2025 10:44:47 GMT

Hi @caz42,

Thanks for getting back to us.

To clarify, were you on a paid Paramount+ subscription, but then wished to cancel this as you were in the process of taking a plan which had the subscription included?

If so, was the subscription removed unexpectedly?

I'd appreciate any clarity, but you should hear back from the complaints team as soon as possible.

Thanks,
Michael