topic Re: Outtage in Account and services

Outtage

Janeyjane — Thu, 03 Jul 2025 12:00:09 GMT

Hi I am looking for compensation for the outage last week on 3 network. I, my husband are both vulnerable and to be without being able to contact anyone for over 14 hours was totally unacceptable and scary.

Re: Outtage

Paddiewack — Thu, 03 Jul 2025 15:37:50 GMT

This isn’t customer service,it’s a discussion forum for customers like yourself. Address your concerns either via live chat or by calling 333.

Re: Outtage

Geluk — Thu, 03 Jul 2025 15:49:03 GMT

Suggest for future outages, that all networks suffer occasionally, you make arrangements to
use a friends/neighbours phone who's on a different network. If you both have "3" phones, move one to another network.

Re: Outtage

Paddiewack — Thu, 03 Jul 2025 15:52:49 GMT

Excellent advice!