topic Re: Sim expiry in Account and services

Sim expiry

martinls2009 — Fri, 01 Aug 2025 13:01:32 GMT

Does the pay as you go sim/esim have an expiry date? Which means if I haven’t topped up or used my credit it will expire in a certain period?

Re: Sim expiry

PeteG — Fri, 01 Aug 2025 13:23:50 GMT

Hey there.

Welcome to Three Community.

If you haven't used a chargeable event or service on the SIM in 180 days, the account would close. That could be sending a text, using 1MB+ of data, make a call, or top up the line.

Pete.

Re: Sim expiry

martinls2009 — Fri, 01 Aug 2025 13:42:33 GMT

I just activated it and it has no balance in it yet. Does it have a initial 180 day validity or I need to top up.

Re: Sim expiry

PeteG — Fri, 01 Aug 2025 15:04:29 GMT

You'll have 180 days from activation as well, there's no need to top up right away.

Pete.

Re: Sim expiry

martinls2009 — Sun, 03 Aug 2025 06:29:01 GMT

It's the same for festival esim right?

Re: Sim expiry

PeteG — Mon, 04 Aug 2025 08:56:29 GMT

If it's Pay As You Go, it's the same requirement.

Pete.