topic Re: Restricted content in Account and services

Restricted content

Sonicstep — Fri, 08 Aug 2025 13:13:52 GMT

Where is this?:

Manage services" or "Plan settings" section. Look for the "Adult content" or "Adult filter settings" option and toggle it to "off".

Re: Restricted content

Geluk — Fri, 08 Aug 2025 18:31:34 GMT

SEE

https://community.three.co.uk/t5/Account-and-services/Unlock-adult-content-filter/m-p/50245#M12213

Re: Restricted content

JonathanB — Mon, 11 Aug 2025 15:30:25 GMT

Hi @Sonicstep,

On the current version of the Three App, once you log in, scroll down and look for "Manage plan", in this section look for "Controls", then you can switch Adult content on, and save changes.

If this is the first time you're amending the settings, you'll need to verify your age with credit card details. If you don't have a credit card, please get in touch with customer services, or pop into a Three store with a photo ID.

Thanks,
Jonathan