topic Re: Voicemail security in Account and services

Voicemail security

B6 — Mon, 25 Aug 2025 16:59:44 GMT

Hi, I have a question regarding the default security of voicemail.

If someone doesn’t have a voicemail PIN set up, could their voicemails still be accessed remotely?

Re: Voicemail security

Anonymous — Mon, 25 Aug 2025 18:23:18 GMT

I would think that's a distinct possibility, although it's also illegal for somebody to access someone else's voicemail.....

Re: Voicemail security

B6 — Mon, 25 Aug 2025 18:26:07 GMT

Wouldn’t access be blocked if no PIN is set ?

Re: Voicemail security

Paddiewack — Mon, 25 Aug 2025 19:17:13 GMT

No no and NO!!!

Re: Voicemail security

Anonymous — Mon, 25 Aug 2025 21:17:17 GMT

Yes, I think you're right. It looks like any Three UK customer has to set a pin the first time they dial into their voicemail. That's a good thing, and definitely more secure than back in the early days.

Re: Voicemail security

JonathanB — Tue, 26 Aug 2025 08:37:13 GMT

Hi @B6,

Definitely not, you need to have a PIN to connect to Voicemail from another line, or whilst roaming on another network.

Thanks,
Jonathan