topic Re: Bill detailing in Account and services

Bill detailing

Nikita1313 — Fri, 05 Sep 2025 18:41:18 GMT

Dear team

the three agent told me the bill will be 26 but the I got is of 33.14 so kindly send me the detailing of bill asap

Re: Bill detailing

Anonymous — Fri, 05 Sep 2025 20:19:54 GMT

Contact Customer Services via Live Chat and ask them to help you.

Or check your billing details on the Three app, or by logging in at three.co.uk

Re: Bill detailing

JadeF — Mon, 08 Sep 2025 09:50:00 GMT

Hey @Nikita1313

I don't have access to your account information from this community platform, but if you pop through to the team here they can check this for you.

As @Anonymous has mentioned you can also get a breakdown of your bill via the Three app.

Is this your first bill from us? If so, it’ll be higher than usual, because it includes more than just your first month. The first charge is for the first 2-6 days of your plan. This one-off charge lets you use our network right away while we’re setting up your account. The second charge is your first full monthly charge. You’ll see this on all future bills.

Hope this helps, Jade.