topic Hi in Account and services

Hi

Ahayakossi1 — Wed, 10 Sep 2025 08:45:04 GMT

Hi I am three monthly customer I chose the tablet I want but when it comes to checkout wont let me continue why???

Re: Hi

Paddiewack — Wed, 10 Sep 2025 10:41:51 GMT

When you say it won’t let you continue can you please explain in more detail what’s happening.

Re: Hi

JadeF — Thu, 11 Sep 2025 08:26:29 GMT

Hey @Ahayakossi1

Welcome to the Three Community page.

I'd be keen to help, but would need some more information. When you say it won't let you continue, is it just staying on the same screen or is it redirecting you? Are you getting an error message?

Jade

Re: Hi

JonathanB — Tue, 16 Sep 2025 16:17:07 GMT

Hi @Ahayakossi1,

We didn't hear back from you, did you manage to place your order in the end, or are you still seeing running into an error?

Thanks,
Jonathan