topic Re: Issues in Account and services

Issues

Yusufgul — Tue, 23 Sep 2025 15:14:58 GMT

I cannot use any features on my account it’s telling me to contact account owner but I am the owner this is ridiculous and makes no sense

Re: Issues

JadeF — Wed, 24 Sep 2025 10:30:27 GMT

Hey @Yusufgul

Welcome to the Three Community Page.

This does sound frustrating! When was the last time you were able to successfully log in? Are you accessing your account online or via the Three app?

Thanks, Jade

Re: Issues

JonathanB — Tue, 30 Sep 2025 14:21:11 GMT

Hi @Yusufgul,

We didn't hear back from you. Did you manage to get this issue resolved?

Thanks,
Jonathan

Re: Issues

JonathanB — Fri, 10 Oct 2025 11:40:12 GMT

Hi @Yusufgul,

We didn't hear back from you, but just in case this wasn't resolved it looks like there's a similar topic here where the OP was able to get this resolved:

Thanks,
Jonathan