https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63826#M14089 <P>Everytime I try to top up via the phone using 333 I put on my CVC it hangs up. Is there a way to resolve this issue? <a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/15546">@Maxine</a>&nbsp;</P> Fri, 17 Oct 2025 21:40:09 GMT ym08425522113 2025-10-17T21:40:09Z https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63826#M14089 <P>Everytime I try to top up via the phone using 333 I put on my CVC it hangs up. Is there a way to resolve this issue? <a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/15546">@Maxine</a>&nbsp;</P> Fri, 17 Oct 2025 21:40:09 GMT https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63826#M14089 ym08425522113 2025-10-17T21:40:09Z https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63829#M14090 <P>Download the My Three app and you can top up with ease on there.</P> Sat, 18 Oct 2025 07:59:36 GMT https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63829#M14090 Paddiewack 2025-10-18T07:59:36Z https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63848#M14097 <P>Thankyou I tried that but my WiFi had run put and so three app couldn't authorise with my bank for confirmation of purchase as my WiFi had run out. I just went to the shop, bought a voucher. Problem Solved.</P> Sat, 18 Oct 2025 14:44:42 GMT https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63848#M14097 ym08425522113 2025-10-18T14:44:42Z https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63850#M14098 <P>Ok good. But remember to use the app in future. It’ll save you the hassle.&nbsp;</P> Sat, 18 Oct 2025 17:53:56 GMT https://community.three.co.uk/t5/Account-and-services/Unable-to-top-up/m-p/63850#M14098 Paddiewack 2025-10-18T17:53:56Z