topic I can only send texts — I can’t make any calls in Account and services

I can only send texts — I can’t make any calls

bongoskank — Mon, 20 Oct 2025 14:42:00 GMT

Hi everyone,

I recently transferred my number from Giffgaff to Three using a PAC code. I’m currently in Poland. I received confirmation messages about the transfer and also increased my spend cap, but I still can only send texts — I can’t make any calls.

Does anyone know what could be the reason or what I can do to fix this?

Re: I can only send texts — I can’t make any calls

PeteG — Mon, 20 Oct 2025 15:45:16 GMT

Hey.

Welcome to Three Community.

What is happening when you try to make calls? Can you receive calls?

Pete.

Re: I can only send texts — I can’t make any calls

MichaelP — Fri, 31 Oct 2025 16:02:19 GMT

Hi @bongoskank,

Have you still had problems with making calls since switching to Three?

I understand you were abroad when you initially posted this - was this happening only when roaming, or did the calling issues also occur when in the UK?

Thanks,
Michael