https://community.three.co.uk/t5/Account-and-services/Complaint-update/m-p/65196#M14406 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/44502">@Cb2</a>,</P> <P>It's no longer possible to view complaint updates via the Three app, and we've flagged this for a system update that will prevent you from receiving the automated messages that advises this.</P> <P><SPAN>I'm sorry for any confusion caused.&nbsp;</SPAN></P> <P><SPAN>To get an update on your complaint, please have a chat with <A href="https://www.three.co.uk/support/contact-us?intid=contact_us" target="_self">Customer Services</A>, who will check the case notes and share the latest information with you.</SPAN></P> <P><SPAN>Thanks,<BR />Michael</SPAN></P> Thu, 27 Nov 2025 11:05:59 GMT MichaelP 2025-11-27T11:05:59Z https://community.three.co.uk/t5/Account-and-services/Complaint-update/m-p/65173#M14399 <P>Where to access complaint update info in 3app</P> Wed, 26 Nov 2025 19:21:20 GMT https://community.three.co.uk/t5/Account-and-services/Complaint-update/m-p/65173#M14399 Cb2 2025-11-26T19:21:20Z https://community.three.co.uk/t5/Account-and-services/Complaint-update/m-p/65196#M14406 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/44502">@Cb2</a>,</P> <P>It's no longer possible to view complaint updates via the Three app, and we've flagged this for a system update that will prevent you from receiving the automated messages that advises this.</P> <P><SPAN>I'm sorry for any confusion caused.&nbsp;</SPAN></P> <P><SPAN>To get an update on your complaint, please have a chat with <A href="https://www.three.co.uk/support/contact-us?intid=contact_us" target="_self">Customer Services</A>, who will check the case notes and share the latest information with you.</SPAN></P> <P><SPAN>Thanks,<BR />Michael</SPAN></P> Thu, 27 Nov 2025 11:05:59 GMT https://community.three.co.uk/t5/Account-and-services/Complaint-update/m-p/65196#M14406 MichaelP 2025-11-27T11:05:59Z