topic Re: Set up voicemail in Account and services

Set up voicemail

Leena13 — Tue, 22 Oct 2024 22:46:28 GMT

How can i set up my mailbox to listen to a voicemail i have recieved without recording my name or a person greeting?

Thanks

Re: Set up voicemail

KateS — Wed, 23 Oct 2024 10:58:46 GMT

Hey @Leena13,

Welcome to the Three Community.

To set up your voicemail, dial 123 using a Three phone, then press # to continue. You'll then be asked to enter a new Voicemail PIN. This should be between 4 and 10 digits long.

Unfortunately, you're not able to bypass recording a greeting, however, it doesn't need to be your name, as long as there is a sound it will register.

To hear the recording played back, press 2. If you want to re-record then press 3.

Thanks,
Kate

Re: Set up voicemail

Vendiina — Wed, 26 Nov 2025 12:09:57 GMT

Hello - I tried at least a hundred different variations of pins. It keeps saying the option is not available. I have lots of voicemails and I can’t set up that voicemail account. Please advise

Re: Set up voicemail

MichaelP — Thu, 27 Nov 2025 11:39:25 GMT

Hi there @Vendiina,

I understand there are some restrictions with voicemail pins, such as with repeated or consecutive numbers (for example, 1234).

Please try something between 4 and 10 digits, and try to avoid sequential or repeated numbers too. Please let me know if you can get one that works.

If not, please have a chat with Customer Services, who will check your account to see if there are any restrictions in place that may be impacting voicemail access.

Thanks,
Michael