topic Re: Three texting incorrect data to customers in Account and services

Three texting incorrect data to customers

fiduscustos1- — Sun, 23 Nov 2025 15:37:06 GMT

Receiving texts from three with incorrect information about data allowance

Re: Three texting incorrect data to customers

PeteG — Mon, 24 Nov 2025 09:46:05 GMT

Hello there.

That's not so great. Perhaps there's been a glitch, it's always worth logging in online to double check the details.

Pete.

Re: Three texting incorrect data to customers

Melon — Sun, 30 Nov 2025 16:56:37 GMT

I bought a 60gb data pack today and all seemed to go through - ie shown OK in my account. Ever since, about every 15 mins, I'm told by text there's a problem. "Spoke" to an adviser who basically said just ignore them. If they continue I'll have to block Three - maybe not such a good idea. Was your text issue resolved ?

Re: Three texting incorrect data to customers

fiduscustos1- — Sun, 30 Nov 2025 17:38:27 GMT

I got same , ignore the texts they said , they’re sometimes wrong and look at the app as it should be accurate.