topic Access SMS without sim in Account and services

Access SMS without sim

Mustabshirah — Fri, 12 Dec 2025 10:43:01 GMT

I want to know if there is a way to access SMS without the sim. My sim is being stolen and all my applications were linked to the same number. I want to access my applications like whatsapp however in order to access them it requires to put OTP which we get as SMS. Since I does not have a sim, is there any alternate way to access SMS without having access to the Sim?

Re: Access SMS without sim

Paddiewack — Fri, 12 Dec 2025 11:28:00 GMT

In short no! You’ll need to either go into a Three shop with ID (Driving licence/passport etc) and get a replacement or request one from customer service to be sent to your registered address.

Re: Access SMS without sim

MichaelP — Tue, 16 Dec 2025 10:29:59 GMT

Hi there @Mustabshirah,

It's concerning to hear that your SIM was stolen, and please report this as soon as possible (if you haven't already) to Customer Services.

It wouldn't be possible to access texts without the SIM. If you report the SIM as stolen or visit a store with a valid photo ID, a replacement can be issued, where you'll regain access to your messages.

Thanks,
Michael