topic Change owner in Account and services

Change owner

Madhouse23 — Sat, 13 Dec 2025 13:18:44 GMT

Account is in husbands name, how do I change it to me

I pay the bill

Re: Change owner

Geluk — Sat, 13 Dec 2025 13:37:59 GMT

Call 3 for Cust Srvce, on 333.

Re: Change owner

Paddiewack — Sat, 13 Dec 2025 15:44:17 GMT

When you call 333 you must both be present during the call as your husband (as the current named customer) will need to give his consent for the customer service representative to speak to you regarding what is currently his account,despite the fact that you pay the bill.

Re: Change owner

JonathanB — Wed, 14 Jan 2026 09:30:38 GMT

Hi @Madhouse23,

Did you manage to get your change of ownership sorted out? Please let us know if you still need any help.

Thanks,
Jonathan