topic Re: Garbled phone calls from Three in Account and services

Garbled phone calls from Three

GO1 — Mon, 22 Dec 2025 14:14:38 GMT

Was called several times today but couldn’t understand a word being said mainly due to background noise and other voices. Who can I speak to to ask what it was about. Please no chat it.

Re: Garbled phone calls from Three

Paddiewack — Mon, 22 Dec 2025 14:23:00 GMT

Calling customer service on 333 seems to be an obvious choice. You can then also confirm it was they who called you.

Re: Garbled phone calls from Three

MichaelP — Tue, 23 Dec 2025 08:38:30 GMT

Hi there @GO1,

If you believe that the call you received was from Three, I'd follow Paddiewack's suggestion to connect with Customer Services 🙂

If the call was genuine and from Three, there should be notes on your account to confirm if a call was made, and for what reason.

If you have the caller ID, the team can also confirm if it's a Three number.

Thanks,
Michael