https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12186#M1480 <P>I should imagine they are making sure their new billing platform is working for new customers before they even think about migrating existing customers across. I would personally rather they iron out any creases before been changed over. Just wait for them to contact you. &nbsp;</P> Thu, 27 Apr 2023 13:12:45 GMT MZone 2023-04-27T13:12:45Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12165#M1474 <P>Hi All, I am just interested to know if anyone from old customers (on old system) already managed to get an eSIM? I know that all old customers are recently being migrated to the new system which allows them to finally swap their plastic SIM card to eSIM. As Three website says - before old customers are about being migrated to the new system they will receive a notification/text about the update and after that (which should finished up to max 4 days) they can ask for an eSIM swap as they should be on the new system. I am still on the old system but wondering has anyone already managed to be so lucky to be finally on the new system and get an eSIM?</P> Wed, 26 Apr 2023 17:38:20 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12165#M1474 Peter_L 2023-04-26T17:38:20Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12174#M1475 <P>Nope……&nbsp;</P> Wed, 26 Apr 2023 20:16:59 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12174#M1475 Clever-Trevor 2023-04-26T20:16:59Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12175#M1476 <P>No not yet…..</P> Wed, 26 Apr 2023 20:21:50 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12175#M1476 MZone 2023-04-26T20:21:50Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12181#M1477 <P>given how effectively Three tend to honour their promises (remember eSIM rollout which we were told was to happen "some time this year" for a number of years?), I personally would try and come to terms with the possibility of not being migrated anywhere from the old platform until such times (if) I decide to renew</P> Thu, 27 Apr 2023 12:20:15 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12181#M1477 akaMax 2023-04-27T12:20:15Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12183#M1479 <P>I agree with you. That’s why I am wondering if anyone from old customers managed to get an eSIM as to me it looks like nothing is happening at all.</P> Thu, 27 Apr 2023 12:25:02 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12183#M1479 Peter_L 2023-04-27T12:25:02Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12186#M1480 <P>I should imagine they are making sure their new billing platform is working for new customers before they even think about migrating existing customers across. I would personally rather they iron out any creases before been changed over. Just wait for them to contact you. &nbsp;</P> Thu, 27 Apr 2023 13:12:45 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/12186#M1480 MZone 2023-04-27T13:12:45Z https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/15039#M2364 <P>I have received email for an update between 13 and 16 July. But not sure if this is for migration to new platform. If do Happy days..</P> Tue, 11 Jul 2023 18:40:23 GMT https://community.three.co.uk/t5/Account-and-services/Old-Customers-has-anyone-managed-to-get-an-eSIM-yet/m-p/15039#M2364 Anonymous 2023-07-11T18:40:23Z