topic Re: Scam message about Three "points" in Account and services

Scam message about Three "points"

LoganUK — Thu, 29 Jan 2026 10:33:33 GMT

Please be aware of a new scam involving Three “points”.

It will ask you to complete credit/debit card details for payment to a courier.

it looks good, but notice the font used.

Don’t be fooled!

Logan UK

Re: 07577 317310

JonathanB — Wed, 28 Jan 2026 13:18:31 GMT

Hi @LoganUK,

Thanks for helping raise awareness about these scams. This is definitely suspect as Three+ doesn't operate points based rewards and would contact your from "Three+" or "From Three" rather than display a mobile number.

It's safest to avoid clicking on the links in unknown texts like this, and I'm sure you didn't based on what you've shared, but make sure not to provide any personal details on a site like this.

Please report the scammers by forwarding the text to 7726 and this will allow our Customer Protection Team to look into this further. There's more guidance on how to recognise and report activity like this on our fraud to watch out for page too.

Thanks,
Jonathan

Re: 07577 317310

JonathanB — Thu, 29 Jan 2026 10:36:37 GMT

Just to add to this, we've edited the post title to remove the phone number. This may be a "spoofed" number which is being faked by the scammers, so it's best not to share an 07 number on the forums, just in case this is a real mobile which belongs to someone with no connection to the scam. Please report the number using the 7726 method and link I've shared above.

Thanks,
Jonathan

Re: Scam message about Three "points"

Kayaleesky — Tue, 03 Feb 2026 10:51:40 GMT

I have also had one of these texts today! Took me to a website which then has a suspicious url!

Re: Scam message about Three "points"

Hurricanelye — Tue, 03 Feb 2026 12:01:55 GMT

Wahh! The monte cristo cigars would have been nice!

Re: Scam message about Three "points"

whoever — Tue, 03 Feb 2026 14:14:23 GMT

I had called up Three to alert them to this scam and to verify the validity of the website and it took 40 minutes to get through to someone from Fraud & Scam department, only to be read out the benefits of Three+ programme of a script. Embarrassing Three, absolutely shocking. Who are you actually employing here to help your customers?

Re: Scam message about Three "points"

rileys — Tue, 03 Feb 2026 15:11:09 GMT

so for some reason i thought it was real even though it seemed too good to be true and i put my card details in what do i do now?

Re: Scam message about Three "points"

Shamrock331 — Tue, 03 Feb 2026 18:41:01 GMT

Call your bank and cancel your card…

Re: Scam message about Three "points"

Shamrock331 — Tue, 03 Feb 2026 18:42:39 GMT

They just phished your credit card number and full identity/ address details and will attempt to make purchases using your card.

Re: Scam message about Three "points"

MichaelP — Thu, 05 Feb 2026 08:33:34 GMT

Hello @rileys,

Please be sure to report this to your bank (if you haven't already) to get the card frozen and to set up additional security measures for future card payments, such as one-time passcodes.

You can also report the number you were contacted by to by sending a text to 7726 with the message CALL, followed by the number that contacted you. This will make sure it is flagged on our end.

Thanks,
Michael

Re: Scam message about Three "points"

CRodger77 — Wed, 04 Feb 2026 11:51:27 GMT

I got this text and fell for it at first. Looks really authentic but the URL is a bit strange.

Re: Scam message about Three "points"

CRodger77 — Wed, 04 Feb 2026 11:52:02 GMT

Cancel the card with your bank.

Re: Scam message about Three "points"

Turrican2 — Thu, 05 Feb 2026 11:31:47 GMT

Yes, I also just had this text on the 5th of February

Re: Scam message about Three "points"

sagar — Thu, 05 Feb 2026 16:38:55 GMT

What if I gave them my card details but this type of gateway is declined. Will the balance will be deducted or any further scams or deduction may happen. If yes what are the potential steps that refrain us to be safe.

Re: Scam message about Three "points"

Gabby83 — Thu, 05 Feb 2026 18:36:10 GMT

I received one of these today lucky I looked up if it was a real thing or a scam

Re: Scam message about Three "points"

Ninatwt — Sun, 08 Feb 2026 10:35:54 GMT

I’ve only clicked the link and browsed through the selection, but I haven’t clicked anything further or entered any of my personal details (card no., Address, etc.) do I need to take any extra precautions?

Re: Scam message about Three "points"

PeteG — Mon, 09 Feb 2026 09:34:45 GMT

Hello there.

If you have not signed into anything or entered any details, you should be ok.

Pete.

Re: Scam message about Three "points"

Stephanie94 — Fri, 27 Feb 2026 02:16:05 GMT

Hi. I received the Three Rewards scam message. I didn't realise it was a scam and I stupidly entered my bank details. I selected pay and it kept buffering and my sister told me to stop because it might be a scam I quickly left the page cancelling the payment. I quickly checked my bank account and the payment hasn't left my account. Do you think the scammers have my details or no because I cancelled through payment?

Re: Scam message about Three "points"

PeteG — Sat, 28 Feb 2026 10:26:12 GMT

Hello there.

Since you entered the details on there page, there's still a chance the details were saved. I'd recommend contacting you bank to inform them and ask them what they would recommend doing.

If you entered any other information, like a password to your account, it would be a good idea to update it so that they can't use that info.

Pete.