topic Re: No Picturehouse code this week in Account and services

No Picturehouse code this week

twinnymum — Mon, 02 Feb 2026 09:09:13 GMT

Anyone know what's going on?

Re: No Picturehouse code this week

Rix — Mon, 02 Feb 2026 13:55:21 GMT

It is now available, but when you try and redeem it it doesn't work.

Re: No Picturehouse code this week

MichaelP — Tue, 03 Feb 2026 09:08:18 GMT

Hello @twinnymum,

Are you still unable to see and use a valid Picturehouse ticket in the Three+ app today?

Please check and let me know.

Thanks,
Michael

Re: No Picturehouse code this week

JonathanB — Wed, 04 Feb 2026 15:35:11 GMT

Hi @twinnymum, @Rix,

Thanks for your patience, the issue should be resolved now. If you've still been unable to use your Picturehouse code this week, you should be able to claim it again on your Three+ App. Please let us know how you get on.

Thanks,
Jonathan