topic Re: Payment Services Limit in Account and services

Payment Services Limit

square19 — Wed, 18 Feb 2026 15:26:25 GMT

Does anyone know how I can get this reduced so I can't spend money.

Things like

DAOPAY - buy giftcards through mobile phone bill Pay by Mobile - casinos etc.

Thanks in advance

Re: Payment Services Limit

Paddiewack — Wed, 18 Feb 2026 19:23:34 GMT

Show restraint or failing that call customer service on 333 and they can restrict your spend on Threepay as far as I’m aware.

Re: Payment Services Limit

MichaelP — Thu, 19 Feb 2026 10:39:12 GMT

Hello @square19,

Thanks for reaching out here, and I understand it can be concerning if you're finding these third-party charges to be prevalent each month.

There's a difference between a spend cap and credit limit. A spend cap adds controls for any additional costs on calls, texts, and data outside of your monthly plan. This can be amended.

A credit limit restricts how much can be spent on third-party services such as premium rate calls/texts and digital content using Three Pay. These limits are set at £40 per transaction and £240 per month, and I understand that these can't be reduced.

You should be sent a text once you've reached 80% of this limit.

Please have a chat with Customer Services to see if there's any support that can be put in place to help with managing your bill.

Thanks,
Michael

Re: Payment Services Limit

Simonwaibw — Mon, 23 Feb 2026 22:32:20 GMT

Dont use DOAPAY AS THEY CHAFRE 32 POUND PER CALL DEPENDING WHAT GIFT CARD ETC YOUR BUYING

Re: Payment Services Limit

Paddiewack — Tue, 24 Feb 2026 00:25:30 GMT

Utter rubbish!

Re: Payment Services Limit

Simonwaibw — Fri, 13 Mar 2026 06:02:41 GMT

What's rubbish

Re: Payment Services Limit

Simonwaibw — Fri, 13 Mar 2026 06:03:29 GMT

If you have a new sim or phone you have just taken out for the first 3 months you only get a very small credit limit till after the third month

Re: Payment Services Limit

Paddiewack — Fri, 13 Mar 2026 07:17:19 GMT

Rubbish is the stuff you put in bins mate! Didn’t you know? Ah well you do now!