topic Re: Moving abroad keeping monthly number active in Account and services

Moving abroad keeping monthly number active

Samz44 — Tue, 10 Mar 2026 19:23:34 GMT

Hi,

I am moving to the UAE and have a three pay monthly contract. I’m being told different things by three agents. Some say my number will get disconnected after 3 months if I don’t return to the uk. Others say this won’t happen but I must use my phone as in text or call. Which one is true? Can I keep my number and use my phone as I do on a wi fi connection and also sometimes texts & calls? Can it remain my permanent forever number even though I’ll be living in UAE?

Re: Moving abroad keeping monthly number active

Geluk — Tue, 10 Mar 2026 19:54:53 GMT

Make a chargeable call or text every 180 days. I use a calculator as below

to calculate 179 days after my last chargeable event.
https://www.calculatorsoup.com/calculators/time/date-day.php

Re: Moving abroad keeping monthly number active

MichaelP — Wed, 11 Mar 2026 08:41:42 GMT

Hello @Samz44,

Three has a policy in place for long-term roaming, as this is intended for use with periodic travel and not permanently.

If you spend 2 complete months in 1 or more Go Roam destinations in a rolling 12-month period, international roaming services on your account may be suspended.

This means you’ll no longer be able to use your allowances abroad, and you'll be notified if this is likely to happen.

This restriction can be lifted only if you returned to the UK after the services have been suspended.

This info is also available online.

Thanks,
Michael