https://community.three.co.uk/t5/Account-and-services/Proof-of-barring-and-usage/m-p/12456#M1521 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/5688">@rahulhari1992</a>&nbsp;did you manage to get this sorted. I've been having the same problem and contacted them 5x too.</P><P>Any update or advice on how you finally got it resolved?</P> Fri, 05 May 2023 14:09:15 GMT FixYourProcess 2023-05-05T14:09:15Z https://community.three.co.uk/t5/Account-and-services/Proof-of-barring-and-usage/m-p/10346#M1157 <P>Hello</P><P><SPAN>My phone has been stolen&nbsp; one week ago and I have been inquiring for proof of barring and proof of usage to go forward with my insurance claim.</SPAN></P><P>I have contacted three 5 times!! and I still have yet to receive this information. The customer service is appalling. I have been told multiple times between each call I would have to wait 72 hours and that they would get it sorted and I wouldn't have to worry but it's been OVER 10 days now and I can't progress on with my insurance claim. this is unacceptable. This is very disappointing &nbsp;and I am very close to cancelling my contract with Three.</P><P>Please can someone assist me?</P><P>Kind regards</P><P>Rahul</P> Wed, 08 Mar 2023 03:27:17 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-barring-and-usage/m-p/10346#M1157 rahulhari1992 2023-03-08T03:27:17Z https://community.three.co.uk/t5/Account-and-services/Proof-of-barring-and-usage/m-p/12456#M1521 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/5688">@rahulhari1992</a>&nbsp;did you manage to get this sorted. I've been having the same problem and contacted them 5x too.</P><P>Any update or advice on how you finally got it resolved?</P> Fri, 05 May 2023 14:09:15 GMT https://community.three.co.uk/t5/Account-and-services/Proof-of-barring-and-usage/m-p/12456#M1521 FixYourProcess 2023-05-05T14:09:15Z