topic Out of allowance in Account and services https://community.three.co.uk/t5/Account-and-services/Out-of-allowance/m-p/68303#M15405 <P>Hi first time using this but this issue is taking a bent in my bill and I cant seem to understand what out of allowance is .. and am getting charge for something I have not got a clue what it is .. I have got in touch with 3 but they said they cant do anything as I need to contact whos charged me ... and trying to explain i dont know how to do that as I dont know who it is basically end of conversation&nbsp; and it been a few months were am getting charged between £19- £30 each month now&nbsp;</P> Tue, 28 Apr 2026 21:54:18 GMT Darylmc1 2026-04-28T21:54:18Z Out of allowance https://community.three.co.uk/t5/Account-and-services/Out-of-allowance/m-p/68303#M15405 <P>Hi first time using this but this issue is taking a bent in my bill and I cant seem to understand what out of allowance is .. and am getting charge for something I have not got a clue what it is .. I have got in touch with 3 but they said they cant do anything as I need to contact whos charged me ... and trying to explain i dont know how to do that as I dont know who it is basically end of conversation&nbsp; and it been a few months were am getting charged between £19- £30 each month now&nbsp;</P> Tue, 28 Apr 2026 21:54:18 GMT https://community.three.co.uk/t5/Account-and-services/Out-of-allowance/m-p/68303#M15405 Darylmc1 2026-04-28T21:54:18Z Re: Out of allowance https://community.three.co.uk/t5/Account-and-services/Out-of-allowance/m-p/68304#M15406 <P>From what you’ve said I think this refers to Threepay where you can charge certain online services to your phone bill. Things like game passes or online subscription charges. Somewhere along the line you’ve bought a product or service and authorised it to be charged to your phone number and customer service are correct in saying you need to contact that/those companies to stop them doing so if that is your wish.&nbsp;</P> Wed, 29 Apr 2026 05:54:14 GMT https://community.three.co.uk/t5/Account-and-services/Out-of-allowance/m-p/68304#M15406 Paddiewack 2026-04-29T05:54:14Z