https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12860#M1589 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/6751">@Jenette57</a>,</P> <P>Happy to help, we may need a bit more information about what's happening though. Have you been roaming on overseas networks previously without issue? How long have you been abroad for, did it initially work then stop?</P> <P>Are you getting no service or signal whatsoever? Have you tested calls, texts and data? Any error messages displaying at all?</P> <P>If you can let me know on as much of the above as possible, we can hopefully point you in the right direction.</P> <P>Thanks,<BR />Jonathan</P> Thu, 18 May 2023 10:45:34 GMT JonathanB 2023-05-18T10:45:34Z https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12821#M1579 <P>Does anyone know why my services wouldn’t work on France if I have an advanced plan?</P><P>&nbsp;</P><P>thanks</P> Wed, 17 May 2023 07:46:52 GMT https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12821#M1579 Jenette57 2023-05-17T07:46:52Z https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12823#M1580 <P>Have you turned on roaming? Also not sure if you need to set a spending limit, I think that it defaults to 50 quid max.</P> Wed, 17 May 2023 08:37:17 GMT https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12823#M1580 sc1999 2023-05-17T08:37:17Z https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12860#M1589 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/6751">@Jenette57</a>,</P> <P>Happy to help, we may need a bit more information about what's happening though. Have you been roaming on overseas networks previously without issue? How long have you been abroad for, did it initially work then stop?</P> <P>Are you getting no service or signal whatsoever? Have you tested calls, texts and data? Any error messages displaying at all?</P> <P>If you can let me know on as much of the above as possible, we can hopefully point you in the right direction.</P> <P>Thanks,<BR />Jonathan</P> Thu, 18 May 2023 10:45:34 GMT https://community.three.co.uk/t5/Account-and-services/Why-doesn-t-my-phone-work-on-France-Any-ideas-I-am-on-an-advanced-planl/m-p/12860#M1589 JonathanB 2023-05-18T10:45:34Z