3 APP only displays one numbers information

PKOwens — Sat, 24 Jun 2023 10:07:03 GMT

We have 3 sims in our family from Three and have just switched over.

I am trying to set up the app and managed it for 2 but when I switch between the mobile numbers it only displayed the usage for my number.

SO I log in with 1234 and get my data usage

I login with 7890 and get usage for 1234

i am also struggling with adding the third sim.

Any advice would be appreciated

Re: 3 APP only displays one numbers information

PeteG — Sat, 24 Jun 2023 17:45:55 GMT

Hello.

Welcome to the Three Community.

Gosh, that sounds like quite a strange issue to be having. Can you confirm if this happens on the website and the app, or just the app?

Pete.