https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14409#M2166 <P>I am not sure but is one the contract app and the other payg?</P> Mon, 26 Jun 2023 10:41:44 GMT sc1999 2023-06-26T10:41:44Z https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14384#M2152 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1708.jpeg" style="width: 356px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/944i0E54DF16D0871063/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1708.jpeg" alt="IMG_1708.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1707.jpeg" style="width: 1170px;"><img src="https://community.three.co.uk/t5/image/serverpage/image-id/945iAE722591D2E5A6EA/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1707.jpeg" alt="IMG_1707.jpeg" /></span></P><P>  </P><P>Hi</P><P>I was wondering why my three app looks different to the pictures advertised — I am suspecting this may be because my number is still in the process of porting to Three (it will in a few days).&nbsp;</P><P>The attached photos:</P><P>• The one that I expected it to look like</P><P>• What it looks it</P> Sat, 24 Jun 2023 20:37:33 GMT https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14384#M2152 mermhartfan13 2023-06-24T20:37:33Z https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14409#M2166 <P>I am not sure but is one the contract app and the other payg?</P> Mon, 26 Jun 2023 10:41:44 GMT https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14409#M2166 sc1999 2023-06-26T10:41:44Z https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14543#M2209 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/7530">@mermhartfan13</a>,</P> <P>There's a couple of different account layouts in the app at the moment. The top image is of a version still in use by many existing customers, and the other screenshot you've shared is of a newer version which new customers are receiving immediately, and we're gradually moving our existing customers to.</P> <P>So both are correct, hope that makes sense.</P> <P>Thanks,<BR />Jonathan</P> Thu, 29 Jun 2023 14:38:42 GMT https://community.three.co.uk/t5/Account-and-services/My-3-App-looks-different-to-the-one-advertised/m-p/14543#M2209 JonathanB 2023-06-29T14:38:42Z