topic Re: Cant activate my sim card in Account and services

Cant activate my sim card

pressy1 — Fri, 30 Jun 2023 12:43:44 GMT

Hi.

I bought a 3 Sim card in Cork recently but I cannot activate it at all. I have followed the steps provided but for some reason it's not working. All I have received was my phone number but no text of the si card is activated. An I get some assistance please.

Thank you

Re: Cant activate my sim card

sc1999 — Fri, 30 Jun 2023 12:57:54 GMT

As Cork is in the Republic of Ireland you may need to address your issue to Three.ie.

Re: Cant activate my sim card

PeteG — Fri, 30 Jun 2023 19:56:07 GMT

Hello, Pressy1.

Welcome to the Three Community.

Usually receiving the text message with confirmation of the phone number is the point when the account is activated. If you have that, you should be able to use it.

If you're having issues using the service, can you confirm more specifics as to what's going on when you try to use it?

Pete.

Re: Cant activate my sim card

JonathanB — Mon, 03 Jul 2023 13:25:21 GMT

Our colleagues in Ireland also have a community in case this is any help here: https://community.three.ie/

Thanks,
Jonathan