https://community.three.co.uk/t5/Account-and-services/Roaming-Vietnam/m-p/4389#M232 <P>Hi all I m in Vietnam and I m using my data as normally do when I go abroad. But despite what the web site side about go roam, £5 a day, I have an extra charge of £600 how this is possible. I didn’t call anyone o text anyone. Can someone help? Thanks</P> Sat, 16 Jul 2022 01:43:22 GMT Serena 2022-07-16T01:43:22Z https://community.three.co.uk/t5/Account-and-services/Roaming-Vietnam/m-p/4389#M232 <P>Hi all I m in Vietnam and I m using my data as normally do when I go abroad. But despite what the web site side about go roam, £5 a day, I have an extra charge of £600 how this is possible. I didn’t call anyone o text anyone. Can someone help? Thanks</P> Sat, 16 Jul 2022 01:43:22 GMT https://community.three.co.uk/t5/Account-and-services/Roaming-Vietnam/m-p/4389#M232 Serena 2022-07-16T01:43:22Z https://community.three.co.uk/t5/Account-and-services/Roaming-Vietnam/m-p/4417#M240 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/3088">@Serena</a>&nbsp;</P> <P>Oh no, I'm sorry to hear about this unexpected charge. Vietnam is included in our <STRONG>Go Roam</STRONG>, so provided you haven't used your mobile for something outwith the&nbsp;<A href="https://www.three.co.uk/support/roaming/vietnam#paymonthly" target="_self">Go Roam T&amp;Cs</A>&nbsp;, (such as calls to international special numbers) you should be charged at £5 per day for using your normal allowance.&nbsp;</P> <P>We'd need to look into this further for you, so if you haven't already spoken with our Customer Support team, please check your private message and we'll get you in touch with someone who can help.</P> Mon, 18 Jul 2022 13:53:29 GMT https://community.three.co.uk/t5/Account-and-services/Roaming-Vietnam/m-p/4417#M240 SarahC 2022-07-18T13:53:29Z