topic Re: Three app in Account and services

Three app

TxylorUK — Sat, 22 Jul 2023 21:41:45 GMT

It’s asking me to re Register to my account but I don’t know what email was used with this three account and I need help

Re: Three app

sc1999 — Sun, 23 Jul 2023 11:45:41 GMT

Hi, please see the attached link as the only solution seems to be to message a moderator and there is a link to him in the post.

https://community.three.co.uk/t5/Account-and-services/Cannot-re-register/td-p/15230

Re: Three app

JohnD — Mon, 24 Jul 2023 14:47:11 GMT

Hey @TxylorUK

That's frustrating! Easy done! In case this still isn't resolved I'll send you a PM to get you in touch with some colleagues that can help.

To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".

Thanks,
John

Re: Three app

iron_115 — Mon, 24 Jul 2023 18:40:53 GMT

The same thing is happening to me!

Re: Three app

VictoryV — Tue, 03 Oct 2023 17:46:35 GMT

And me and I held on the phone for 20 mins for someone to answer - I had to delete the app and reinstall - that didn't work, I tried on my computer - and after even more time - three hung up on me - not very impressive when its a three problem.....