https://community.three.co.uk/t5/Account-and-services/No-tracking-number-for-phone/m-p/15940#M2622 <P>Hi, I upgraded my phone on 31st July. Said order was complete and I would receive phone today but I’ve never had any correspondence or tracking number and no phone has arrived. Been on to chat 3 times to different operators and chat has just closed halfway through with no resolution!! What can I do as none of the options available over the phone are suitable to the problem? Thank you</P> Tue, 01 Aug 2023 19:04:56 GMT Celt67 2023-08-01T19:04:56Z https://community.three.co.uk/t5/Account-and-services/No-tracking-number-for-phone/m-p/15940#M2622 <P>Hi, I upgraded my phone on 31st July. Said order was complete and I would receive phone today but I’ve never had any correspondence or tracking number and no phone has arrived. Been on to chat 3 times to different operators and chat has just closed halfway through with no resolution!! What can I do as none of the options available over the phone are suitable to the problem? Thank you</P> Tue, 01 Aug 2023 19:04:56 GMT https://community.three.co.uk/t5/Account-and-services/No-tracking-number-for-phone/m-p/15940#M2622 Celt67 2023-08-01T19:04:56Z https://community.three.co.uk/t5/Account-and-services/No-tracking-number-for-phone/m-p/16125#M2664 <P>Hi&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/8332">@Celt67</a>,</P> <P>You should normally receive DPD tracking to the email we've got saved on your account, and as a text, by the delivery date.</P> <P>Have you received anything from DPD yet, or any update following the chats? If this is still going on please let me know and we'll do our best to help.</P> <P>Thanks,<BR />Jonathan</P> Fri, 04 Aug 2023 16:49:06 GMT https://community.three.co.uk/t5/Account-and-services/No-tracking-number-for-phone/m-p/16125#M2664 JonathanB 2023-08-04T16:49:06Z