topic Change mobile number but not provider within a contract in Account and services

Change mobile number but not provider within a contract

harryvdot — Fri, 11 Aug 2023 10:04:56 GMT

Hi,

I am already in a contract with 3. Is it possible for me to request to change my mobile number within the same contract

Reason for change : Personal

Re: Change mobile number but not provider within a contract

Geluk — Fri, 11 Aug 2023 10:25:35 GMT

Why aren't you asking 3 by calling 333?

Re: Change mobile number but not provider within a contract

JonathanB — Fri, 11 Aug 2023 11:11:54 GMT

Hi @harryvdot,

We totally appreciate there's personal reasons that you might need a new number whilst still in contract. Customer services can change your number on request.

We may need to apply an admin fee if we have multiple number changes requested on account, but if you let the team know a bit about the reason for the change, they'll advise you accordingly. Everything you tell us on a call or chat will be confidential.

Thanks,
JonathanB

Re: Change mobile number but not provider within a contract

Haroon — Sat, 15 Mar 2025 23:36:32 GMT

I want my old three number

Re: Change mobile number but not provider within a contract

PeteG — Sun, 16 Mar 2025 10:00:35 GMT

Hello, Haroon.

What happened to the number? When did you last have access to it?

Pete.