https://community.three.co.uk/t5/Account-and-services/Change-my-Name-on-my-account/m-p/17031#M2966 <P>I have been attempting to change my surname on my account, I have sent a cover letter and proof of deed poll as requested. These are also the Instructions on Threes website. I have been waiting over a month with no contact from Three. I called and they told me to Email proof which I have done, I have called today as it is still not changed! They've said I need to email proof again?! Can someone please contact me regarding this. I have changed my name with every other company etc even my bank was easier than changing it with Three! <a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/7243">@HelpMe</a></P> Wed, 23 Aug 2023 15:19:13 GMT Bexx 2023-08-23T15:19:13Z https://community.three.co.uk/t5/Account-and-services/Change-my-Name-on-my-account/m-p/17031#M2966 <P>I have been attempting to change my surname on my account, I have sent a cover letter and proof of deed poll as requested. These are also the Instructions on Threes website. I have been waiting over a month with no contact from Three. I called and they told me to Email proof which I have done, I have called today as it is still not changed! They've said I need to email proof again?! Can someone please contact me regarding this. I have changed my name with every other company etc even my bank was easier than changing it with Three! <a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/7243">@HelpMe</a></P> Wed, 23 Aug 2023 15:19:13 GMT https://community.three.co.uk/t5/Account-and-services/Change-my-Name-on-my-account/m-p/17031#M2966 Bexx 2023-08-23T15:19:13Z https://community.three.co.uk/t5/Account-and-services/Change-my-Name-on-my-account/m-p/17084#M2981 <P>Hey&nbsp;<a href="https://community.three.co.uk/t5/user/viewprofilepage/user-id/8804">@Bexx</a>&nbsp;</P> <P>I'm really sorry to hear that it's taking so long for your name change to get sorted. In case this still isn't resolved I'll send you a PM to get you in touch with some colleagues that can help.</P> <P>To view your private messages on the community, click on your avatar image in the top right of any community page, then "Messages".</P> <P>Thanks,<BR />John</P> Thu, 24 Aug 2023 11:28:12 GMT https://community.three.co.uk/t5/Account-and-services/Change-my-Name-on-my-account/m-p/17084#M2981 JohnD 2023-08-24T11:28:12Z