topic Re: Account registration in Account and services

Account registration

Piyumi1993 — Mon, 28 Aug 2023 08:10:53 GMT

Hello,I can’t make an account for my sim.I haven’t provide a mail early but continuously system asking a previously provided mail.my number is 07*********.

Re: Account registration

sc1999 — Sat, 26 Aug 2023 20:28:27 GMT

Hi, this is a public space so now the world knows your phone number. Please edit your post and remove your phone number.

Call 333 and seek their assistance.

Re: Account registration

JonathanB — Mon, 28 Aug 2023 09:07:53 GMT

Hi @Piyumi1993,

Having an email registered is essential to access your online account. If we've somehow missed this step, or you can't remember what email we originally registered then customer services can update this for you.

Please don't share your mobile number or other personal details on the community, this is a public space so what you share is visible to anyone that's browsing.