topic Lost my SIM card whilst cleaning device in Account and services

Lost my SIM card whilst cleaning device

Rpascott — Wed, 17 Aug 2022 05:27:25 GMT

Took my SIM card out to clean , because I was getting a NO SIM CARD INSTALLED message, and I’ve somehow lost the SIM

im only on PAYG but I don’t want to change numbers, can I get any help?

I have a spare PAYG sim that hasn’t been used

Re: Lost my SIM card whilst cleaning device

JonathanB — Wed, 17 Aug 2022 13:41:57 GMT

Hi Rpascott,

Welcome to the Three Community.

I'm sorry to hear you've lost your SIM. I'd recommend to chat with the PAYG customer services team. If you follow the "chat now" link on the above link this should connect you to the right team to help.

Hope this helps.

JonathanB